Testimonials

Testimonials

Exceptional Service

Exceptional service from the guys at Vital Airconditioning . Michael was very knowledgeable and got the job completed very quickly for a good price. We would definitely recommend Vital to others. Thanks again

Lucy B.

Happy Customer

Fantastic service from vital Airconditioning . The technician called to let me know he was on his way he was prompt , courteous and fixed the problem quickly! He was very informative and explained everything he was doing step by step, I thoroughly recommend vital Airconditioning and won't use anyone else

David L.

Friendly And Reliable

Making the appointment was easy, both over the phone and online. The repairman was on time as promised and I received a phone call 30min before his arrival. He was very friendly and provided great service in a timely manner. I've used vital Airconditioning in the past and their service is consistently reliable and professional. I'd highly recommend them.

Richard L.

Excellent Service

I am very lucky to have made the initial decision to use vital Airconditioning to diagnose the problem I was having with our ducted system which was original installed by the government as part of the airport noise pollution control . The technician had so much knowledge and was very informative , he was able to get our 15 years old system in a good working order I will not hesitate in recommend vitalair Much appreciated Ross - Enmore

Ross M.

I wanted to personally thank all of you at vital air conditioning for the excellent service I received the other day. The customer service was outstanding, the technician was very professional and provided a great service Thanks again Peter lewis Baulkham hills

Peter L.

Friendly, Helpful, Tech who fixed emergency gas leak after hours. Recommend!!

Elbana S.

Vital Airconditioning provided professional service, prompt responses & resolved our ducted issue at fair price. Highly recommend vital air , happy customer!

Cliff J.

I highly recommend vital Airconditioning , very good team that communicate well and make sure you know what your in for. No nasty surprises! Great service my Ac is finally running perfect.

Julie A.

"Reliable service, turned up on time and excellent workmanship."

Kenny W.

Called vital air conditioning services, to service and repair my mums aircon, I asked the guy in the office when I was making the booking to send a technician that doesn't have the flu as my mum went through chemo and has a very weak Immune system, on the day the service was done I got a call from my mum praising the technician and the high standards of service she received she told me that the technician took all necessary precautions without a fuss and put on a mask with special overalls to make sure shewas safe from any sickness, I didn't think that such high level of service actually exist. from me and my mum we thank you very much and recommend vital to all our friends and family

100% Highly recommended

Virginia O.

Friendly and keen to assist. Solved the problem extremely fast and replaced faulty part on the day. Thank you sincerely.

Amy S.

After receiving poor service from the company that originally installed our daikin system and the problem still not being fixed after two call outs, vital Airconditioning finally fixed it! Marcus found the problem and resolved it really quickly for us. He was very friendly, knowledgeable and efficient - very easy to deal with. We also liked that it was a fixed price. Thanks again vital Airconditioning !

Casde M.

Had a great experience with Joseph and Sam doing our ducted system . They were both very helpful and worked in with what we required, wouldnt hesitate to have them back for further projects in the future.. Thanks guys so much.. And thankyou Vital Airconditioning

Chase J.

Professional & Friendly People,Completely understood our requirements. Excellent customer service. Service provided prior then Booked time. Highly recommended !!!!

Tika Bhattarai Stanhope Gardens

Tika B.

Professional, precise & completely understood our requirements. Excellent customer service from initial contact right through the installation process. Highly recommended

Tod J.

I have always used vital air for the servicing of my business for the last 10 years. Always do what they promise, irrespective of issues they face. I feel confident in recommending them to others.

Collin R.

The service was outstanding!! Took 2 days from quote to completed repair on our ducted which needed a new Compressor , mark and Jeff were highly informative, patient with our hundreds of questions and extremely professional. Blew our expectations I can't recommend them highly enough.

Sarina D.

Vital Airconditioning exceeded my expectation !! The girl on the phone was so friendly and informative , technician called upon approach and arrived on time he was very knowledgeable and gave me some helpful information on my daikin system. Those guys are the real deal just as described in the reviews they live up to there reputation

Darren M.

Quick and extremely reliable service! Called the after hours team on Sunday and they came out very promptly , Had AC unit fixed and working in an hour. Super nice employees and a very knowledgeable technician. Thank You! Ivan - Rockdale

Ivan T.

Excellent service and great customer service. Cannot fault them at all. Took just over an hour to fix our air conditioner. Absolutely recommend them. They were life savers today with the heat that we have had.

Danielle O.

Absolute life savers, contacted them on the 6th February via email due to their phone messaging service advising me to send an email. They got back to me on the same day advised me of their call out fee. They advised me they can come out on the 14th February but sent me another email advising me they can send someone out on the 9th February. I took that day and they came to our house at the time it was booked in for. The technician told us that the capacitor in the roof that drives the fan requires replacement and that the tank needed to be topped up with gas, gave us the price and we advised him to complete the repair which he did within 1 hour. Thank you for your fast, efficient and friendly service.

Ziyad M.

Arrived within the specific time. Great service & advice. Would recommend.

Zee - Stanmore

Zee L.

Absolutely brilliant customer service. I was blown away as to how much they helped. So reliable. These guys know there stuff ! I'm glad that I called them. Definitely recommend Vital Air conditioning. My first choice from now on. Cant thank the team enough. Appreciate your help.

Dee 🙂

Dee M.

I'm sorry that I can not give Vital Air TEN stars! They had a technician named Joe call within 24 hours of my contact who is an intelligent, knowledgeable, "hands on" sort of guy. I had dealt with another firm prior to calling Vital Air who had no idea what to do and left without fixing the unit! Joe found the fault quickly and improvised a clever shortcut to save costs. GOOD JOB VITAL AIR!

Noel from Waterloo.

Dee 🙂

Noel H.

Highly recommend vital Airconditioning services they are Honest , reliable and always guarantee any repair work carried out they value the customer and always deliver 110% Keep up the good work guys

David B.

Service technicians are friendly ,polite and very knowledgeable . We used vital air at our previous property in Mosman for a new install a couple years ago And now we used them again to repair our Mitsubishi central system , as usual they did not let us down I will definitely recommend vital Airconditioning and Will continue to use the in future .

Lana G.

This is the second time I have used this company to install a new split system. Again, I was not let down. They are prompt, polite and respond to any questions. The installers even showed up on the wettest day Sydney could muster up. Well done to you Vital Airconditioning Services

Kathy V.

Technicians turned up on time. Very professional guys, good fault diagnosis, great work onsite and gave good advice on future installations etc at our place. Would recommend.

John M.

Excellent service, highly recommend Vital Air Conditioning. They were a professional outfit that delivered everything that was promised. Cant speak highly enough, wouldn't call anyone else

Joe J.

Excellent

I am blown away with the high level of service and customer care!! We had our system repaired by vital Airconditioning and the work cared out was great however 8 month later the system stopped working again I was very disappointed. I called vital Airconditioning voicing my frustration , the office staff at vital air handled the matter very well and got a technician out the next day it turned out the main power supply was tripped due to a power interruption from the energy company . I'm very pleased with vital air and would highly recommend them

Amanda J.

Excellent !!

Extremely Professional and top notch workmanship, for once a tradie that turns up on time. highly recommended

Jacobi B.

Great Service

This is the most friendly and efficient air-conditioning company I have ever dealt with. We had issues with our air-conditioner from another company and they never called us back or took responsibility which was rather frustrating. Vital Airconditioning provided an incredible service and took the time to work out the best possible way to sort out the poor air flow issue in the back section of the house in a cost efficient way I'm very impressed

Would recommend

Alex S.

Great Service

in the last week Very pleased with vital air They are professional , courteous and Well informed I do not hesitate in recommending them to anyone Brian and Kim Sandy point

Brian F.

Well done guys, fast response, great job and very easy going. Sam was very customer focused and well mannered. Thank you very much

Anu C.

A very happy customer! The customer service was fantastic, friendly, and I was provided the costings and timeframe when I inquired over the phone. The service tech turned up within minutes of the time allocated for work and was quick, efficient, and friendly. I would definitely use vital Airconditioning again

Natalie K.

Fabulous service. Fast, skilled, pleasant, reassuring and all with great follow up. What a relief to have the heat working again . Highly recommend.

Dan G.

So happy with the service and information from vital Airconditioning services . Nothing was too much trouble and every question I had was answered promptly. The team were helpful and friendly and my new system went in so quickly after I accepted the quote.

Thomas Y.

Very thorough cleaning and servicing of my air conditioner, and lots of helpful advice given about how to maintain the air conditioner myself I highly recommend vital Airconditioning services

Cindy T.

Excellent customer service. Honest pricing. Fixed my problem which was caused by the main power supply. Thanks again, great work guys

Ian M.

Nothing but great dealing with vital Airconditioning . I have tenants that had an air conditioner fail this winter, vitalair were prompt and efficient , returning heat to my once again happy tenants. Highly recommended !!

Nicole T.

A friend recommended vital Airconditioning a while ago , we have now been using them for the last 3 years for service and various repairs. Michael and the team have been just great, everything done as expected and for a reasonable price. Thank you very much Anita _ Glenhaven

Anita B.

Josh form vital air was friendly and very thorough doing his job. He takes the trouble to take off his shoes upon entering the home. Great job I will definitely recommend vital Airconditioning

Richard M.

Friendly & Helpful service. Fix the issue with the my Lg unit. Happy with the service provided. Thanks again

Malia T.

Great customer service and reasonable price compared to other companies. The technician was friendly and very patient in answering the 1000 questions asked by my curious 5 year old son that wants to know all about his air conditioning tools, also the office staff were excellent in booking me in such busy schedule. Would recommend for sure!

Neila V.

Technicians extremely knowledgeable, explained the issue I had step by step they also showed me how to check out the error code Using the Daikin remote for any future issues.

Highly recommend

Lynda K.

Friendly, reliable and happy to explain options and technical questions, the pricing was upfront and the technician was able to replace the faulty part on the same day Great work guys

Jared W.

Great company to deal with and most importantly very honest and trustworthy We use vital air for our rental property at ultimo Keep up the good work guy

Sandra M.

Highly recommend vital Air conditioning I called for a repair, the technician was here within an hour, the initial call out was a little more compared to other quotes I got from the local paper. However they did an amazing job on my Air Conditioning and the office stuff were very professional. Money well spent!!!!!

Robert Z.

Fair price for fantastic work. Will break down what the problem is and what is required to fix it. Came down on a weekend after picking up the required part for no extra charge. Much recommended for service and maintenance.

Chewy C.

The hottest days we have ever seen and having a newborn baby in the house and our Aircon decided to stop working, had to spend the night in the car with the Aircon on!! because the baby couldn't handle the heat called around with desperation but got nothing but empty promises, checked online and found vital air conditioning services And thank God we did the guys were absolutely amazing, from Mark that made it happen to the tech that did the job, on time got the job done and air con working at a good affordable price. This put a lot of stress on our young family, its so nice to still find a good honest company that keep their word and deliver I highly recommend vital air conditioning services we thank you so much

Jimmy G.

Thorough, safe, reliable and Great Service! Joe was on time, called in advance, was a safe operator, diagnosed the issue quickly and had the unit fixed and working fantastically in an hour. Well done.

Rory - Leichhardt

Rory C.

A big thank you to vital Airconditioning services after hours team. Our ducted system failed in this Extreme heat and I was desperate to get the A/C working again as I have a newborn, we called around and most companies never got back to us,we contacted vital air at 7:00pm by 7:45 we had a technician at our house working on the system By 9:00 our Airconditioning unit was repaired and back online it was such a relief . It was a pleasure dealing with vital Airconditioning and Joshua done a great job We highly recommend this company

Heather Pemulwuy

Heather S.

Fast and reliable service with affordable price.

Heather Pemulwuy

Bycal L.

Excellent company with very high level of honesty ,we have used vital air conditioning many times over the years in our Liverpool street Thai restaurant They are prompt, polite and very quick to respond when ever we had an issue with the air conditioning unit

highly recommended

Louie Y.

A truly wonderful company , the technicians at vital Airconditioning did a great job and what impressed me the most is how clean they left the house after completing the job. Highly recommend

Bella H.

I am not the type to leave reviews online however after the Pleasant service I received form vital Airconditioning I decided to leave this review in the hope that others can benefit from it as I know how hard it is to find a decent company.

highly recommend

Ben T.

It's very Rare to find a service company with this level of honesty and a genuine approach to actually fix the issues I was having with my Actron system rather then make quick money and run . It was a pleasure dealing with yasmine over the phone, you guys are an example on how great customer service should be . Thank you once again Alden

Alden S.

Greate service prompt reply highly recommended

tim H.

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